FREE UK SHIPPING FOR ORDERS OVER £20

FAQ

WHAT ARE YOUR DELIVERY TIMES?

We ship all items from Northern Ireland Dungannon (UK) our shipping times are as follows:

RM Standard Delivery: 1-3 business days from shipped date if no delays


Royal Mail Tracked 24: 1-2 business days from shipped date


Royal Mail Tracked 48: 2-3 business days from shipped date


Royal Mail Special Delivery Guaranteed by 1PM: 1 business day if ordered before 11AM (Not available on the weekends)

International Tracked & Signed: 7-15 business days if no delays 

 

HOW OUR RETURNS WORKS?

If you are within our standard returns window of 30 days please visit our returns policy page which is located on the footer page.

 

I'VE RECEIVED FAULTY/DAMAGED OR INCORRECT ORDER, WHAT CAN I DO?

Firstly we apologise for the inconvenience. If you have received the wrong item/order or your parcel has been damaged then please contact us via email at info@littlelilistore.com including your order number and photographic evidence if necessary.

If any of the items are missing from your order please contact us via email at info@littlelilistore.com including your order number and outlining which items are missing.

 

HOW DO I CHANGE OR CANCEL AN ORDER?

If you wish to change something in your order for example, size, colour, design or personalisation please contact us on info@littlelilistore.com to request a change. Changes can be only made if your order has not yet been shipped. Although we strive to answer all queries as soon as we can, we cannot guarantee a cancellation or change request will be actioned in time once the order has been placed.

 

WHAT ARE YOUR OPENING TIMES?

We're opened from Monday to Friday 9am to 5pm.

 

CAN I VISIT YOUR SHOP?

Unfortunately we are an online business and we don't have a physical store at the moment. 

 

DO YOU HAVE SIZE CHARTS FOR THE PRODUCTS?

All size charts are available on the product page, a size chart button is located below quantity to purchase in each of the listings.

 

If your have any other questions please contact us on info@littlelilistore.com and we will be more than happy to answer them :)

Little Lili Store

41 Brookfield Road
Dungannon, BT17 6GR, UK

info@littlelilistore.com

Tel: +44 (0) 7526328492